Privacy Policy

Forefront Engineering Pvt. Ltd. (“Forefront Engineering,” “we,” “us,” or “our”) is committed to safeguarding the privacy, confidentiality, and security of all personal information entrusted to us. This Privacy Policy sets out the principles governing the collection, use, retention, disclosure, and protection of personal information obtained through our website, digital platforms, engineering services, software licensing, and training programs. By accessing or using any of our services, you acknowledge and accept the terms described herein.

Information We Collect

• We collect personal information that individuals voluntarily provide when registering for our services, purchasing software or consultancy solutions, enrolling in training programs, contacting customer support, subscribing to marketing communications, or participating in events, workshops, or promotional activities.
• We collect personal information in the form of names, addresses, email addresses, phone numbers, organizational details, billing information, and training-related records, as well as any content submitted through inquiries or correspondence.
• We also collect technical information automatically, including IP addresses, device identifiers, browser types, and usage data, for operational, analytical, and security purposes.
• All information collected is limited to what is necessary, relevant, and proportionate in accordance with applicable laws and industry standards.

How We Use Your Information

• We use personal information to administer and deliver our services, including account creation, service registration, order processing, payment handling, and access to training or software platforms.
• We use personal information to communicate with you regarding service updates, administrative notices, confirmations, technical support, and responses to inquiries submitted through our communication channels.
• We use personal information to provide marketing materials, newsletters, training announcements, and promotional updates, except where individuals have opted out of receiving such communications.
• We use personal information to support internal business operations, including improving service efficiency, conducting analytics, enhancing platform functionality, and maintaining cybersecurity and fraud-prevention mechanisms.
• All uses of personal data are executed in compliance with legal obligations, legitimate business interests, contractual requirements, and, where applicable, user consent.

Sharing of Personal Information

• We do not sell, rent, lease, or commercially exploit personal information in any manner.
• We may share personal information with trusted third-party service providers who perform functions on our behalf, including payment processors, hosting providers, communication service platforms, logistics partners, and authorized software vendors such as Autodesk, Bentley Systems, and SketchUp, solely for purposes related to service delivery, licensing, or technical assistance.
• We may disclose personal information to governmental authorities, regulatory bodies, or law enforcement agencies if required by applicable laws, court orders, or legitimate legal processes.
• All third parties accessing personal information are contractually obligated to maintain strict confidentiality, implement adequate security measures, and use the information exclusively for the purposes for which it was shared.

Data Retention

• We retain personal information for the duration necessary to fulfill the purposes for which it was collected, including service provision, customer support, software activation, and internal auditing.
• We retain information to the extent required to satisfy legal, regulatory, recordkeeping, tax, and compliance obligations imposed under applicable law.
• When personal information is no longer required, we ensure that it is securely deleted, anonymized, or disposed of in accordance with established industry and legal standards.

Data Security

• We implement robust administrative, technical, and physical security measures designed to safeguard personal information from unauthorized access, alteration, misuse, or disclosure.
• These measures include secure servers, encryption technologies, firewalls, controlled access protocols, system monitoring, and periodic security assessments.
• While we employ industry-standard security practices, we acknowledge that no digital system can provide absolute protection, and we encourage individuals to adopt safe practices when transmitting or storing personal information online.

Your Rights

• You have the right to request access to the personal information we hold about you and request corrections or updates to any inaccurate, incomplete, or outdated personal information.
• You have the right to request the deletion of your personal information where legally permissible or when the information is no longer necessary for the stated purposes.

Updates to This Privacy Policy

• We may revise, amend, or update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or service offerings.
• Any modification will take immediate effect upon publication on this page, and your continued use of our services will constitute acknowledgment and acceptance of the revised terms.
• We encourage you to review this Policy regularly to remain informed about how your personal information is protected.

Contact Us

• If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, you may contact us at hello@forefronteng.com or through our official website at https://forefronteng.com.
• Our team will address privacy-related inquiries promptly and in accordance with applicable legal and regulatory requirements.